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Many businesses struggled through the pandemic. Now is the time to optimise your operations and enhance customer interactions. The big switch-off is coming.
British Telecom is shutting down the legacy voice network in Jan 2027 - Does this affect you?
The Time to Act is Now
Norman Networks has teamed up with the best of breed partners to manage the transition to IP Cloud Voice & Video Collaboration and so much more.
info@normannetworks.com.
BT’s PSTN Switch-Off: Final Deadline Looms – Act Now Before January 2027
The final 13-months to the UK PSTN switch-off on 31 January 2027 – don’t leave your business exposed by waiting until the last minuteBT Extends Switch-Off Deadline by 13 Months.
Call to action!
Why you must migrate your legacy phone system immediately
Final deadline confirmed: PSTN and ISDN lines will be fully switched off by 31 January 2027, with many exchanges closing earlier – businesses delaying until late 2026 risk rushed migrations, number porting delays, and service outages.
Urgent risks of inaction: Spare parts for ageing PBXs are scarce, maintenance contracts are expiring, and local switch-offs could hit without warning, leaving mid-market firms without phones, alarms, or emergency access.
Start today for smooth transition: Book your free PSTN readiness assessment now to audit lines, map risks, and secure your move to cloud voice or Teams telephony well ahead of the deadline.
What You Need to Know:
Avoid Service Disruption: Ensure you transition to digital services before the the end of 2026 to avoid losing your phone numbers and other critical services.
Possible Number Porting Delays:
Be aware that porting your existing phone numbers to a new digital service can take several weeks. Plan ahead to avoid interruptions in your communication services.
Hidden Risks of the PSTN Switch-Off:
Beyond basic phone lines, the PSTN shutdown impacts critical systems that mid-market businesses often overlook.
Many legacy setups rely on analogue connectivity that will fail by January 2027 – Norman Networks can audit and resolve these for you. Lift/Elevator Phones: Emergency phones in lifts must connect to the PSTN for 999 calls – digital migration requires compatible VoIP gateways or hosted solutions to maintain compliance and safety.
Alarm & Security Systems: Intruder alarms, fire panels, and access control often use dedicated PSTN lines; failure to upgrade risks voided insurance and non-functional alerts.
Payment Terminals & EFTPOS: Older card machines with dial-up PSTN connections will stop working, disrupting retail and hospitality operations.
Fax Machines: Traditional fax lines vanish entirely; businesses still using fax for legal/invoicing need cloud fax or e-sign alternatives.
Multi-Site Gate/Door Entry: Remote site intercoms and barriers on analogue lines need IP migration to avoid isolation.
Norman Networks Can Help – Act Now Contact us for a free Legacy Systems Audit to identify all PSTN-dependent devices across your sites, map risks, and deliver a compliant migration plan before deadlines hit.
The extension includes commitments to provide uninterrupted access to emergency services and additional checks for households using telecare services.
Next Steps
Contact Norman Networks Today:info@normannetworks.com
Call to Action: Book Your Free PSTN Migration Audit Today
Don't risk service outages from the 2027 switch-off. Contact Norman Networks now for a no-obligation review of your legacy phone systems, lines, and hidden risks like lift phones. Our experts will map your migration to VoIP or Teams telephony.
Urgent Action Steps:
Compatibility check: Inventory all devices and services (phones, PBXs, lift alarms, payment terminals, fax) to confirm digital/VoIP readiness – many will fail without upgrades.
Stay informed: Monitor BT/Openreach exchange closure schedules, as local switch-offs could hit your sites earlier than 2027.
Migrate now: Avoid 2026 bottlenecks in number porting and carrier capacity by securing your cloud voice or Teams telephony solution today.
Contact Norman Networks for Your Free Audit Don't wait – book now to map risks, compare options, and ensure uninterrupted service across all sites.
Book a free discovery call today info@normannetworks.com
Update: H1 2026
75% of Teams users voice-disabled—we enable yours, vendor-agnostically.
Microsoft Teams: What You Need to Know
Norman Networks: New 2025 Partner Agreements.
In 2025, Norman Networks entered agreements with several global partners specializing in call verification and centralized management solutions. These partnerships enhance our vendor-neutral offerings for mid-market businesses migrating from legacy systems.
Key Benefits for Your Business
Advanced call verification: Ensure compliance and fraud protection for VoIP, Teams telephony, and contact centres with seamless integration.
Centralized management: Single-pane control across multi-site voice, data networks, security, AI, and mobile/eSIM setups – simplifying operations without rip-and-replace.
BYO Carrier flexibility: If locked into existing contracts, bring your own carrier to Operator Connect or cloud PBX platforms, avoiding penalties and enabling PSTN migration by January 2027.
No Sales Pressure – Independent Advice Our expanded 300+ partner ecosystem lets us tailor solutions to your needs, from free audits to full implementation. Book your review today at info@normannetworks.com to leverage these new capabilities and stay ahead of the switch-off.
What This Means for Your Business:
New customers will need to purchase Teams separately from their Microsoft 365 or Office 365 subscriptions.
This change may affect your licensing costs and deployment strategies. There may be new opportunities for flexibility in how you license and use Microsoft's productivity tools.
Don't Navigate These Changes Alone:
Understanding these licensing changes and how they impact your organization can be complex. At Norman Networks, we're here to help you make sense of these updates and ensure your business is prepared. Contact Norman Networks Today
Our team of Microsoft Partner licensing experts can: Assess your current licensing setup Explain how these changes will affect your organization Help you optimize your Microsoft 365 and Teams licensing for maximum value and efficiency Don't let these licensing changes catch you off guard.
Reach out to Norman Networks now to ensure your business is ready for the future of Microsoft Teams and Microsoft 365. [Call, email, or visit our website to schedule a consultation] Stay ahead of the curve with Norman Networks – your trusted partner in navigating Microsoft's evolving landscape.
This is the perfect opportunity to review your MS Teams environment and bring it up to date in the most cost-effective way. With the coming of age of Operator Connect, there's no better time than the present to contact Norman Networks.
As independent trusted advisors, we will review the market so you don't have to. With AI and Contact Centre integration, Norman Networks will elevate your business in the most cost-effective manner to meet today's competitive landscape.
